We always strive to do the right thing.
A better company and a better world start with us. We give our best and set an example we can be proud of in our words and deeds.

We own our successes and our mistakes in equal measure.
Only by being accountable can we move forward. Pointing fingers is not our style.

We improve continuously.
Circumstances change, but our quality of care never does. We’re curious, we adapt and we’re not afraid to try new things.

We have heart.
When we feel cared for, we provide better care in turn. We make sure our residents and teammates feel valued, heard, and appreciated. We want each other around for a long time.

We are a mutual respect zone.
We sincerely embrace everyone’s value – customers, teammates, families, and partners – as human beings. 
Full stop.