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Management Services

A Proven Partner 
in Senior Living Management Services

There’s no need to go it alone when you can work with the experts to build truly exceptional senior living communities. Milestone Retirement Communities offers a full suite of management services, giving you access to our many years of learned knowledge and industry expertise. How can we help your business flourish?

Health Services

We provide a comprehensive health and wellness program that empowers employees through training and resources, ensuring everyone is well-versed in care steps, state regulations, resident retention, and the clinical communications process.

Sales & Marketing

Marketing and Sales Services – robust marketing plans, community branding and advertising, Customer Relationship Management (CRM) systems for lead-based management, website content, in-depth sales training, and lead-generating programs.

Our proven sales and marketing program provides the metrics to measure your community’s success and the tools to convert opportunities, leading to higher occupancy rates and higher ownership satisfaction. Find help with online marketing, such as email campaigns, SEO, and social media, offline marketing that includes brochures and postcards, and sales training to energize your team and focus their efforts.

Legal & Risk Management

Follow our program to limit risk at your community, with onboarding that communicates the importance of policies and procedures, regular quality assurance checks and practice drills to identify weaknesses, and continued training to improve performance.

 

Food Services

We deliver high-quality, nutrient-rich meals with exceptional customer service, while accommodating a wide range of dietary restrictions and offering residents the flexibility to dine on their schedule.
Food & Beverage Services – resources for training, menu standardization and buying power programs.

 

Human Resources

Hire, train, and retain the highest caliber of employees with a smart, effective approach to recruiting, onboarding assistance, benefits supervision, administrative help to ensure legal compliance, and disciplinary guidance.

Human Resources Services – for compliance, risk management, employee benefit plans, coordination, recruitment and employee engagement programs

Why Partner with Milestone

  • High-quality, larger-scale platform senior housing operator
  • Portfolio in high-population growth markets
  • Operating platform serves communities in suburban to urban markets
  • Newer-build portfolio with average building age 5 years
  • Management team with 100-plus years senior living and hospitality experience

Living & Care Options

Independent Living

Residents enjoy a maintenance-free lifestyle, a full social calendar, and enticing community amenities to help them live as they choose. With routine tasks like housekeeping and transportation taken care of, and full-service dining experiences awaiting, the day is theirs to design.

Assisted Living

Expert caregivers offer residents the right amount of support needed to enjoy the life they choose. Assistance with activities of daily living, bathing and dressing, and managing medications, helps residents enjoy worry-free days, with more energy to stay active, participate in events and engage with neighbors.

Memory Care

Our signature In the Moment Memory Care® program is fueled by our belief that care plans should be as unique as each resident. We provide the right level of structure and support to help our residents feel safe and secure as they build new connections, continue to learn and grow, and find joy in special moments. With caring team members always nearby to offer a helping hand, residents gain confidence to take advantage of engagement activities and amenities, including secure outdoor spaces where they can enjoy fresh air and sunshine.

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